Schedule options
1
Instructor
M. David Hall
Next start
10/13/2026
From
$70.00
Overview

What students can expect

Consider the outside entities that control your profession and your funeral home. The government takes most of the blame for overreach and control, but it takes more to get our attention. Families have the control to transform our profession beautifully or minimize it. The balancing act between the two can be taxing, but necessary. This seminar discusses crucial topics such as:


  1. Your client families and ADA.
  2. The Funeral Rule and you.
  3. Living with OSHA.
  4. Learning from complaints.


This seminar is created to provide the funeral director with a 'heads-up' in areas of government mandates as well as understanding possible consumer complaints to positively improve service in the future.

Requirements

Please have license, pocket card or proof that your license is current when you come to the class.

Policies & materials

Details before you register

Refund Policy

The refund policy for Fayetteville Technical Community College's Continuing Education Division was established by the North Carolina Department of Community Colleges, Raleigh on October 15, 1993. The full refund policy is listed in the NC Administrative Code 23NCAC.2D.0203 (d) Brief Statement of Policy:

  1. A pre-registered extension student who officially withdraws from an extension class(es) prior to the first meeting of the class (should be 24 hours prior) will be eligible for a 100-percent refund by completing an official request form.
  2. The refund will be 75 percent if requested prior to the 10-percent date of the class(es) meeting.
  3. No refunds will be given after 10-percent of class meetings.
Schedules

Choose a schedule to register

Start Days Time Location Price Status Action
10/13/2026 Tuesday 10am-3pm CUH 360 $70.00 Open